January - December 2007

Awards

• 2007 eHealthcare Leadership Award Winners, 11/07
• Ask the Expert: What Are Key Trends in Healthcare Web Site Development? First of Two Parts, 11/07
• Ask the Expert: What Are Key Trends in Healthcare Web Site Development? Last of Two Parts, 12/07
  

Content

• Online Pre-Surgical Tutorials Get High Marks from Viewers, 2/07
• Ask the Expert: How Do You Select a Content Management System That Adds Real Value to the Organization? First of Two Parts, 6/07
• Ask the Expert: How Do You Select a Content Management System That Adds Real Value to the Organization? Second of Two Parts, 7/07
• Health Kiosks at Churches Link Hospital to Key Populations, 11/07
  

Customer Service

• Customer Service Training Meets the 21st Century, 6/07
• Prescription Medication Vending Machine Provides Valuable 24-Hour Service to Patients, 9/07
• System Seeks to Engineer a Seamless Patient Encounter Experience at All Points of Contact, 12/07
• Online Educational Program Promotes Cultural Competency: Appropriate for Doctors, Nurses, Others, 12/07
  

E-Business

• New York City Hospitals Plan Massive Smart Card Program; Incentive for Improving Medical Records, Enhancing Care, 1/07
• Ask the Expert: What Will 2007 Mean for e-Healthcare and What Technologies Are You Most Excited About? 1/07
• Consumers Won’t Pay for Many Emerging, Tech-Oriented Healthcare Products and Services, 1/07
• Robots Find Multiple Uses in Healthcare Facilities – Patient and Employee Satisfier, Solid Return on Investment, 3/07
• West Coast System Works to Develop Transformational Web and Technology Initiatives; Big Payoff Already Evident, 3/07
• My Cost: Alegent Health Steps into Transparency Spotlight, 4/07
• Ask the Expert: When Enhancing a Provider’s Web Site, Shouldn’t It Be About Results? 4/07
• Key Lessons Learned in Developing an Intranet for a Complex Organization, 5/07
• Nurse Recruitment Successes: Phone Bank and Entertainment Webcast; Virtual Job Fair Next, 7/07
• Study: Health Plan Web Sites Need Improvement to Help Capture Individual Insurance Market, 7/07
• Calculating an ROI on Blogging, 8/07
• Ask the Expert: How and Why Is RFID Becoming Increasingly Important to Hospitals? 9/07
• RFID Technology Proved Successful When Used for Patient and Equipment Tracking in Major Medical Centers, Finds Study, 9/07
• New Nurse Call Management System Improves Patient Care While Enhancing Nursing Job Satisfaction, 10/07
• Community Hospital Successfully Tests e-Mail Fund Raising Tied To Holiday, 10/07
• Ask the Expert: How Important Is Technology in Public Relations Today? 10/07
• Robotic Translator Has Some Success in Baltimore Emergency Department, 10/07
• Real-Time Claims Adjudication System a Win-Win for Physicians and Plan Members, 10/07
• Patient-Tracking System Eases Tension in the OR Suite, 11/07
• System Seeks to Engineer a Seamless Patient Encounter Experience at All Points of Contact, 12/07
  

Intranets

• Corporate Blog Becomes Big Hit, 2/07
• Key Lessons Learned in Developing an Intranet for a Complex Organization, 5/07
• Ask the Expert: How Do I Get a Bigger Bang from My Intranet? 8/07
  

Management and Organization

• Internal Electronic Billboards Are a Powerful Force in Cutting Through Communications Clutter, 2/07
• Corporate Blog Becomes Big Hit, 2/07
• Leadership Will Be Critical in the Years Ahead, So What Does It Take to Be a Leader? 3/07
• Social Computing Is the Next Knowledge Management Process, 5/07
• Thirteen Steps to Foster an Effective Web Culture, 6/07
• IS Versus Marketing: From Death Match to Unity? 8/07
  

Marketing/Communications

• Internal Electronic Billboards Are a Powerful Force in Cutting Through Communications Clutter, 2/07
• Ask the Expert: What Do I Need to Know About Viral Marketing? 2/07
• Additional Tips for Using Viral Marketing, 2/07
• Online Pre-Surgical Tutorials Get High Marks from Viewers, 2/07
• Ask the Expert: How Can Online Membership Marketing Programs Work for Healthcare Organizations? 3/07
• Careful Planning Builds Web Traffic and Patient Volume: A Non-Traditional Approach to Web Site Development, 4/07
• Web Sites Offer Window on Hospital Construction Projects, 7/07
• Jefferson Provides Personal Health Record Software to Build Loyalty, 9/07
• Community Hospital Successfully Tests e-Mail Fund Raising Tied To Holiday, 10/07
  

Physician Referral/Marketing

• M.D. Anderson Works to Build Online Relationship with Referring Physicians, 10/07
• New System Helps Obstetricians Monitor Patients from Afar, 12/07
  

Physicians Online

• Web Site Delivers Results in Resident Recruitment, 1/07
• Patient Web Portals: What’s the Convenience Worth to Patients? 7/07
• Physician Portal Opens New Windows, 9/07
  

Quality Initiatives

• New York City Hospitals Plan Massive Smart Card Program Incentive for Improving Medical Records, Enhancing Care, 1/07
• Customer Service Training Meets the 21st Century, 6/07
  

Relationship Building

• Mobile Text Messaging Supports Expectant Mothers; Programs for Others Are in the Pipeline, 2/07
• Ask the Expert: How Can Online Membership Marketing Programs Work for Healthcare Organizations? 3/07
• BabyCam Brings New Parents Together No Matter the Distance, 4/07
• Report Sheds Light on Blogs, 4/07
• Patient Web Portals: What’s the Convenience Worth to Patients? 7/07
• Jefferson Provides Personal Health Record Software to Build Loyalty, 9/07
• Health Kiosks at Churches Link Hospital to Key Populations, 11/07
  

Strategic Web Initiatives

• Web Site Delivers Results in Resident Recruitment, 1/07
• My Cost: Alegent Health Steps into Transparency Spotlight, 4/07
• Blessings of Information Technology Extend to Clergy, 4/07
• Web Sites Offer Window on Hospital Construction Projects, 7/07
• Physician Portal Opens New Windows, 9/07
  

Strategy/Planning/Site Development

• West Coast System Works to Develop Transformational Web and Technology Initiatives; Big Payoff Already Evident, 3/07
• Careful Planning Builds Web Traffic and Patient Volume: A Non-Traditional Approach to Web Site Development, 4/07
• Elimination of a Web Site Feature Is Not Without Problems, 4/07
• Ask the Expert: When Enhancing a Provider’s Web Site, Shouldn’t It Be About Results? 4/07
• Design Your Site with the ‘Scent’ of Information in Mind, 5/07
• Ask the Expert: What Are Some of the Latest Web Technologies That Can Make My Site More Interesting and Interactive for Users? 5/07
• Hospital Web Sites a Poor Match for Consumer Thought Processes – First of Two Parts, 6/07
• Ask the Expert: How Do You Select a Content Management System That Adds Real Value to the Organization? First of Two Parts, 6/07
• Web Sites Offer Window on Hospital Construction Projects, 7/07
• Study: Health Plan Web Sites Need Improvement to Help Capture Individual Insurance Market, 7/07
• Ask the Expert: How Do You Select a Content Management System That Adds Real Value to the Organization? Second of Two Parts, 7/07
• Hospital Web Sites a Poor Match for Consumer Thought Processes – Second of Two Parts, 8/07
• IS Versus Marketing: From Death Match to Unity? 8/07
• Calculating an ROI on Blogging, 8/07
• Reading Patterns Revealed by Eye-Tracking Study, 11/07
• Ask the Expert: What Are Key Trends in Healthcare Web Site Development? First of Two Parts, 11/07
• Ask the Expert: What Are Key Trends in Healthcare Web Site Development? Last of Two Parts, 12/07
• Should You Redesign Your Web Site? 12/07
• Caveats About Use of Online Research Panels, 12/07
  

Technology

• New York City Hospitals Plan Massive Smart Card Program; Incentive for Improving Medical Records, Enhancing Care, 1/07
• Ask the Expert: What Will 2007 Mean for e-Healthcare and What Technologies Are You Most Excited About? 1/07
• Internal Electronic Billboards Are a Powerful Force in Cutting Through Communications Clutter, 2/07
• Online Pre-Surgical Tutorials Get High Marks from Viewers, 2/07
• Robots Find Multiple Uses in Healthcare Facilities – Patient and Employee Satisfier, Solid Return on Investment, 3/07
• BabyCam Brings New Parents Together No Matter the Distance, 4/07
• Blessings of Information Technology Extend to Clergy, 4/07
• Ask the Expert: What Are Some of the Latest Web Technologies That Can Make My Site More Interesting and Interactive for Users? 5/07
• Study Finds Investments in Health Information Technology Pay Off When They Reach Threshold Level, 5/07
• Social Computing Is the Next Knowledge Management Process, 5/07
• IT Places Major Focus on Improving Quality of Care, Reducing Medical Errors, and Enhancing Patient Satisfaction; EMR Adoption Gains Ground; Greater Need for Healthcare Services Now Seen as Major Business Issue, 7/07
• Prescription Medication Vending Machine Provides Valuable 24-Hour Service to Patients, 9/07
• Jefferson Provides Personal Health Record Software to Build Loyalty, 9/07
• Ask the Expert: How and Why Is RFID Becoming Increasingly Important to Hospitals? 9/07
• RFID Technology Proved Successful When Used for Patient and Equipment Tracking in Major Medical Centers, Finds Study, 9/07
• New Nurse Call Management System Improves Patient Care While Enhancing Nursing Job Satisfaction, 10/07
• Robotic Translator Has Some Success in Baltimore Emergency Department, 10/07
• Real-Time Claims Adjudication System a Win-Win for Physicians and Plan Members, 10/07
• Patient-Tracking System Eases Tension in the OR Suite, 11/07
• System Seeks to Engineer a Seamless Patient Encounter Experience at All Points of Contact, 12/07
• Online Educational Program Promotes Cultural Competency: Appropriate for Doctors, Nurses, Others, 12/07
• New System Helps Obstetricians Monitor Patients from Afar, 12/07
  

Trends, Developments, Online Demographics

• Ask the Expert: What Will 2007 Mean for e-Healthcare and What Technologies Are You Most Excited About? 1/07
• Consumers Won’t Pay for Many Emerging, Tech-Oriented Healthcare Products and Services, 1/07
• Businesses Embrace Web 2.0, 6/07
• IT Places Major Focus on Improving Quality of Care, Reducing Medical Errors, and Enhancing Patient Satisfaction; EMR Adoption Gains Ground; Greater Need for Healthcare Services Now Seen as Major Business Issue, 7/07
• Ask the Expert: What Are Key Trends in Healthcare Web Site Development? First of Two Parts, 11/07
• Ask the Expert: What Are Key Trends in Healthcare Web Site Development? Last of Two Parts, 12/07
  

Usability of Web Sites

• Design Your Site with the ‘Scent’ of Information in Mind, 5/07
• Hospital Web Sites a Poor Match for Consumer Thought Processes – First of Two Parts, 6/07
• Study: Health Plan Web Sites Need Improvement to Help Capture Individual Insurance Market, 7/07
• Hospital Web Sites a Poor Match for Consumer Thought Processes – Second of Two Parts, 8/07
• Reading Patterns Revealed by Eye-Tracking Study, 11/07
  

Web Site Reviews

• January Web Takes: Your Disease Risk:– Harvard Center for Cancer Prevention – Harvard School of Public Health, Pennsylvania Medical Society Health Assessment, Parrish Medical Center, 1/07
• February Web Takes: Martin Memorial Health Systems, Baptist Health System, Swedish Covenant Hospital, 2/07
• March Web Takes: Rose Medical Center – Rose Babies, Hawaii Pacific Health, North Dallas Plastic Surgery, St. Luke’s Episcopal Health Charities, 3/07
• April Web Takes: Rush University Medical Center – Rushstories, Robert Wood Johnson University Hospital Hamilton, Duke University Health System, Good Samaritan Community Healthcare, 4/07
• May Web Takes: Oregon Health & Science University – 24 Hours One Day, Southwest Washington Medical Center, Excellus BlueCross BlueShield – Consumer Blue Solutions, Arthur’s Guide to Children’s Hospital Boston, 5/07
• June Web Takes: University of Virginia Health System, St. Mary’s Health System, Mercy Regional Health Center, 6/07
• July Web Takes: CareFlash, Guam Memorial Hospital Authority, UW Health, 7/07
• August Web Takes: The Great Alaskan Tour Saver, IASIS Healthcare, Salt Lake Regional Medical Center, Exempla Healthcare, 08/07
• September Web Takes: Sun Health, Mission Hospital - St. Joseph Health System, New Dads, 9/07
• October Web Takes: Cox Health, Health Smart Answers at Ask.com, Carle, Shepherd Center, 10/07
• November Web Takes: Jay Parkinson MD, Monroe Carell Jr. Children’s Hospital at Vanderbilt, Regence, 11/07
• December Web Takes: Integris Health, Dental Fun – Maricopa Integrated Health System, University of Pittsburgh Medical Center, 12/07
  

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