Inside the June 2009 print edition of
eHealthcare Strategy & Trends:

• The Social Media Manager: Coming Soon to a Marketing Department Near You
• Hospitals Take Digital Signage to the Next Level
• Online Humana Program Challenges Public to Improve Health
• Hospital Web Priorities Revealed in e-Health Innovation Survey
• Ask The Expert: What Is The Best Way to Measure Web Site Customer Satisfaction?
• Web Takes ... June Picks: Phoenix Children's Hospital - Handprints, Cooper University Hospital
• My Internet ... Personal Solutions, eNews Pulse

Inside the May 2009 print edition of
eHealthcare Strategy & Trends:

• Biometrics Takes Hold in Healthcare
• Eyes on the Future, Children's Hospital Boston Turns to Tweens
• Web Takes ... May Picks: Kognito Interactive, Lee Memorial Health System, Midwest Center for Stress & Anxiety, Brooks Community Resource Center
• Use of Medical Animations on Healthcare Web Sites Surges; iPhone Application Offers New Opportunities
• Ask The Expert: Should My Organization Consider Widgets?
• Marketers Plan Increased Social Media Spending Despite Recession
• My Internet ... Personal Solutions, eNews Pulse

Inside the April 2009 print edition of
eHealthcare Strategy & Trends:

• Why Children's Hospitals Love Facebook: Minimal Cost, Instant Access to Supporters ... But Not Without Hazards
• Buy Online Offerings of Local 'Traditional' Media to Maximize Your Media Strategy
• How to Access Facebook Demographic Data
• Internet Usage Growth Greatest for Age 40-Plus Population, But Social Networking Skews Younger, Finds Survey
• Electronic Greeting Cards Promote and Support Causes - A Branding Vehicle, Too
• Ask The Expert: In Today's Economy, What e-Strategies Should Be Deployed to Engage and Convert Consumers?
• Web Takes ... April Picks: Methodist Medical Center of Illinois/MyMethodist.net, John C. Lincoln Hospitals, National Ovarian Cancer Coalition, Beverly Hospital
• My Internet ... Personal Solutions, eNews Pulse

Inside the March 2009 print edition of
eHealthcare Strategy & Trends:

• Healthcare Provider Ads 'Go Wild' to Build Web Site Traffic
• How Health Plans Are Addressing the Weak Economy and New e-Healthcare Technologies
• Remote Patient Monitoring: A Critical Tool for Reducing Readmissions and ER Visits
• Ask The Expert: How Can Web Technology Engage, Support, and Retain Board Members?
• Survey Shows Growing Consumer Interest in New Media and Online Health Tools
• Web Takes ... March Picks: The Scarborough Hospital, Sharing Mayo Clinic, AstraZeneca's Symbicort
• My Internet ... Personal Solutions, eNews Pulse

Inside the February 2009 print edition of
eHealthcare Strategy & Trends:

• How to Ensure That Your Web Site Content Satisfies Both Search Engines and Visitors
• Organizations Mine Blogs For Valuable Intelligence
• Ask The Experts: How Do Patient Portals Benefit the Organization and Its Patients?
• Web Takes ... February Picks: Cancer Treatment Centers of America Virtual Experience, Siteman Cancer Center - Your Disease Risk, Sutter Health - Thedoctorforyou.com, The Children's Hospital at Montefiore Virtual Tours
• Social Networking in Healthcare Plays Increasingly Vital Role in Research and Patient Care
• My Internet ... Personal Solutions, eNews Pulse

Inside the January 2009 print edition of
eHealthcare Strategy & Trends:

• The How and Why of Google Analytics - Moving Beyond Web Log Analysis Programs
• Unique Web Site Targeting Newcomers Engages and Informs
• Innovative, Cutting-Edge Virtual Tours Engage, Inform, and Enhance Experience
• Most Companies Not Ready to Design Web Sites for Desirability
• Ask The Expert: What Will 2009 Mean for e-Healthcare?
• Web Takes ... January Picks: Visiting Nurse Service of New York, Good Samaritan Hospital - High-Risk Breast Cancer Program, Bloomington Hospital
• 12-Month Index ... January 2008 - December 2008
• My Internet ... Personal Solutions, eNews Pulse

Inside the December 2008 print edition of
eHealthcare Strategy & Trends:

• Ten Tasks Completed for Virtually Nothing Boost Web Traffic and Improve Operational Efficiency
• Remote Second-Opinion Programs Continue to Prosper
• Ask The Expert: How Would You Characterize Today's Level of Healthcare Web Site Development? Second of Two Parts
• Web Takes ... December Picks: American Heart Association - HeartHub for Patients, Sherman Health, Florida Hospital - Global Robotics Institute
• Midwest Hospital Takes Customized, Proactive Approach to e-Newsletters
• My Internet ... Personal Solutions, eNews Pulse

Inside the November 2008 print edition of
eHealthcare Strategy & Trends:

• Knowledge Communities Cross Hospital Lines
• Kiosks Improve Efficiency in High-Volume EDs - Self-Service Technology Streamlines Triage Process
• Ask The Expert: How Would You Characterize Today's Level of Healthcare Web Site Development? First of Two Parts
• 2008 eHealthcare Leadership Award Winners
• Blogging Goes Mainstream
• Web Takes ... November Picks: UK HealthCare - Markey Cancer Center, Spectrum Health Foundation
• My Internet ... Personal Solutions, eNews Pulse

Inside the October 2008 print edition of
eHealthcare Strategy & Trends:

• Johns Hopkins Redesigns Web Site to Facilitate Visitor Navigation and Bring Sprawling Organization Together
• Add Local Search to Your Marketing Toolkit to Boost Results
• Houston Hospital Web Sites Up and Running Despite Hurricane Ike
• Ask The Expert: Should My Organization Engage In Nursing Shift Bidding?
• 'Electronic Nurse' Shows Promise in Helping Congestive Heart Failure Patients and Reducing Costs
• Web Takes ... October Picks: UnitedHealth Group - United for Healthier Communities, Chelsea Community Hospital Health & Wellness Center, Villa St. Benedict, St. Jude Medical Center
• Patient-Physician e-Visits a Winner at Henry Ford Health
• My Internet ... Personal Solutions, eNews Pulse

Inside the September 2008 print edition of
eHealthcare Strategy & Trends:

• UW Health Evaluates Service Line Ad Creative And Media Selection with Cost-Per-Click Analysis
• Healthcare System Develops Its Own Patient-Family/Friends Social Network
• New Social Networking Site Seeks Patient Opinions and Perspectives About Providers - Unusual Sponsorship by Health Plan
• Ask The Expert: How Are Hospitals Using Online Video to Gain Consumer Mindshare?
• Web Takes ... September Picks: Blue Cross Blue Shield of Florida - The Power of the Human Voice, Exempla Healthcare, Park Nicollet
• GoFetch Lets Sick Kids Communicate During Hospital Stay
• Web Site Copy Needs to Help Build the Brand
• My Internet ... Personal Solutions, eNews Pulse

Inside the August 2008 print edition of
eHealthcare Strategy & Trends:

• Find Out Exactly What Your Target Audiences Think of Your Web Site
• Best Practices in E-mail Copy - Tips for Making Your Marketing Efforts Sizzle
• A Picture Is Worth a Thousand Clicks - Understanding Universal Search
• Why Innovation Is So Critical in Healthcare Today - A Guide for Executives
• Ask the Expert: Are Customer Relationship Management Initiatives Finally Gaining Traction in Healthcare? Second of Two Parts
• Web Takes ... August Picks: Elekta Virtual Clinic, Fresno Heart & Surgical Hospital, Tonik, Danbury Hospital
• How to Create Excellent Podcasts
• Web 2.0 Gains Traction Among Companies
• My Internet ... Personal Solutions, eNews Pulse

Inside the July 2008 print edition of
eHealthcare Strategy & Trends:

• Washington Hospital Center Uses Online Survey, Mapping Program to Guide Site Redesign
• Mobile Communications Offers Many Benefits, Especially When Integrated with Healthcare Marketing
• Web Takes ... July Picks: Ingalls Health System, Sun Health - Survival Skills for New Parents, Halifax Health
• Palomar Pomerado Takes Construction Flybys to Next Level
• Ask the Expert: Are Customer Relationship Management Initiatives Finally Gaining Traction in Healthcare? First of Two Parts
• How Secure Are Your Web-Based Forms?
• My Internet ... Personal Solutions, eNews Pulse

Inside the June 2008 print edition of
eHealthcare Strategy & Trends:

• Hypothetical Business Challenges Lead to Real-World Innovation
• Why Campaign-Based Search Marketing Has the Best ROI
• Ask the Expert: What Does Health 2.0 Mean for Today's - and Tomorrow's - Hospitals?
• Web Takes ... June Picks: Southwestern Vermont Health Care/Physician Opportunities, OhioHealth Sports Medicine. Rochester General Hospital, Loma Linda University Medical Center - Proton Treatment and Research Center
• Guidance in Deciding Which Site Problems to Address First
• Akron General Takes Different Approach to Annual Report
• My Internet ... Personal Solutions, eNews Pulse

Inside the May 2008 print edition of
eHealthcare Strategy & Trends:

• Blogs and Healthcare: A Recipe for Success
• Georgia System Shows How to Fashion a Unified Message with a Limited Budget
• Ask the Expert: How Do You Determine the Return on Investment from an Online Brand Identity Management System?
• Web Professionals Share Tips on Managing Agencies and Other Vendors
• Web Takes ... May Picks: Hope Portal, St. Vincent Health - My Story, Vascular Health Activity Book
• Survey Helps Define What Technology and Services Consumers Want
• My Internet ... Personal Solutions, eNews Pulse

Inside the April 2008 print edition of
eHealthcare Strategy & Trends:

• How Two Organizations Developed New Nursing Web Sites
• Personal Touch Drives Electronic Medical Information Program
• Technology Productivity Tools and Online Resources
• Web Takes ... April Picks: Rehabilitation Hospital of the Cape and Islands, BlausenLisi, Scripps
• Ask the Expert: In Hospital-Physician Relationship Programs, How Critical Is an e-Communications Strategy? Second of Two Parts
• Healthcare Conference Attendees Offer Their Views on Future Internet Technologies
• My Internet ... Personal Solutions, eNews Pulse

Inside the March 2008 print edition of
eHealthcare Strategy & Trends:

• Mayo Clinic Takes Unusual Approach to Site Redesign
• Software Helps Manage Marketing Projects and Resources
• Online Appointment Request Function Creates a Competitive Advantage and Generates Incremental Income
• Ask the Expert: In Hospital-Physician Relationship Programs, How Critical Is an e-Communications Strategy? First of Two Parts
• Web Takes ... March Picks: Lakeland Regional Medical Center, Weiss Joint University in Chicago, Silver Cross Hospital - Replacement Hospital Initiative
• My Internet ... Personal Solutions, eNews Pulse

Inside the February 2008 print edition of
eHealthcare Strategy & Trends:

• The New Model for Content Distribution: Social Media and Other Vehicles 'Out on the Edge'
• Multimedia Approach Drives Bariatric Services at Ohio Hospital
• Virtual Tour Balances Privacy, Transparency Goals
• e-Health Trends for Payers - The Technologies that Excite Payers Most
• Ask the Expert: What Will 2008 Mean for e-Healthcare? What Technologies Are You Most Excited About? Second of Two Parts
• Web Takes ... February Picks: Palomar Pomerado Health, St. Vincent Health System, Spirit of Women, Statesboro, Georgia City Guide & Directory
• My Internet ... Personal Solutions, eNews Pulse

Inside the January 2008 print edition of
eHealthcare Strategy & Trends:

• Is Incremental Web Site Design Right for You? Lessons Learned from Duke University Health System
• Portal Opens Three Doorways for International Visitors
• What Do Your e-Healthcare Colleagues Think About Some Key Web Site Issues?
• Second Life Beckons as a Fund-Raising Idea - Maybe
• Ask the Expert: What Will 2008 Mean for e-Healthcare? What Technologies Are You Most Excited About? First of Two Parts
• Web Takes ... January Picks: University Hospital, In Pursuit of Pain-Free Health Care - Little Company of Mary Hospital and Health Care Centers, NewYork-Presbyterian
• 12-Month Index...January 2007 - December 2007
• My Internet ... Personal Solutions, eNews Pulse

Inside the December 2007 print edition of
eHealthcare Strategy & Trends:

• System Seeks to Engineer a Seamless Patient Encounter Experience at All Points of Contact
• Online Educational Program Promotes Cultural Competency: Appropriate for Doctors, Nurses, Others
• Ask the Expert: What Are Key Trends In Healthcare Web Site Development? Last of Two Parts
• New System Helps Obstetricians Monitor Patients from Afar
• Web Takes ... December Picks: Integris Health, Dental Fun - Maricopa Integrated Health System, University of Pittsburgh Medical Center
• Should You Redesign Your Web Site?
• Caveats About Use of Online Research Panels
• My Internet ... Personal Solutions, eNews Pulse

Inside the November 2007 print edition of
eHealthcare Strategy & Trends:

• Health Kiosks at Churches Link Hospital to Key Populations
• Patient-Tracking System Eases Tensions in the OR Suite
• Ask the Expert: What Are Key Trends In Healthcare Web Site Development? First of Two Parts
• 2007 eHealthcare Leadership Award Winners
• Reading Patterns Revealed by Eye-Tracking Study
• Web Takes ... November Picks: Jay Parkinson, MD, Monroe Carell Jr. Children's Hospital at Vanderbilt, Regence
• My Internet ... Personal Solutions, eNews Pulse

Inside the October 2007 print edition of
eHealthcare Strategy & Trends:

• New Nurse Call Management System Improves Patient Care While Enhancing Nursing Job Satisfaction
• Community Hospital Successfully Tests e-Mail Fund Raising Tied to Holiday
• Robotic Translator Has Some Success in Baltimore Emergency Department
• Web Takes ... October Picks: Cox Health, Health Smart Answers at Ask.com, Carle, Shepherd Center
• My Internet ... Personal Solutions, eNews Pulse

Inside the September 2007 print edition of
eHealthcare Strategy & Trends:

• Physician Portal Opens New Windows
• Prescription Medication Vending Machine Provides Valuable 24-Hour Service to Patients
• Jefferson Provides Personal Health Record Software to Build Loyalty
• Ask the Expert: How and Why is RFID Becoming Increasingly Important to Hospitals?
• RFID Technology Proved Successful When Used for Patient and Equipment Tracking in Major Medical Centers, Finds Study
• Web Takes ... September Picks: Sun Health, Mission Hospital - St. Joseph Health System, New Dads
• My Internet ... Personal Solutions, eNews Pulse

Inside the August 2007 print edition of
eHealthcare Strategy & Trends:

• Hospital Web Sites a Poor Match for Consumer Thought Processes: Second of Two Parts
• IS Versus Marketing: From Death Match to Unity?
• Calculating an ROI on Blogging
• Tips for Enhancing Marketing and IS Collaboration
• Ask the Expert: How Do I Get a Bigger Bang from My Intranet?
• Web Takes ... August Picks: The Great Alaskan Tour Saver, IASIS Healthcare, Salt Lake Regional Medical Center, Exempla Healthcare
• My Internet ... Personal Solutions, eNews Pulse

Inside the July 2007 print edition of
eHealthcare Strategy & Trends:

• Web Sites Offer Window on Hospital Construction Projects
• Nurse Recruitment Successes: Phone Bank and Entertainment Webcast; Virtual Job Fair Next
• Study: Health Plan Web Sites Need Improvement to Help Capture Individual Insurance Market
• IT Places Major Focus on Improving Quality of Care, Reducing Medical Errors, and Enhancing Patient Satisfaction; EMR Adoption Gains Ground; Greater Need for Healthcare Services Now Seen as Major Business Issue
• Patient Web Portals: What's the Convenience Worth to Patients?
• Ask the Expert: How Do You Select a Content Management System That Adds Real Value to the Organization? Second of Two Parts
• Top Five Reasons Organizations Disappointed with Their Content Management System
• Web Takes ... July Picks: CareFlash, Guam Memorial Hospital Authority, UW Health
• My Internet ... Personal Solutions, eNews Pulse

Inside the June 2007 print edition of
eHealthcare Strategy & Trends:

• Hospital Web Sites a Poor Match for Consumer Thought Processes - First of Two Parts
• Customer Service Training Meets the 21st Century
• Businesses Embrace Web 2.0
• Thirteen Steps to Foster an Effective Web Culture
• Ask the Expert: How Do You Select a Content Management System That Adds Real Value to the Organization? First of Two Parts
• Web Takes ... June Picks: University of Virginia Health System, St. Mary's Health System, Mercy Regional Health Center
• My Internet ... Personal Solutions, eNews Pulse